(a)We offer 2 years warranty, 1year free warranty & another year at cost basis charge to customer. Both parties will bear one trip of freight charges for the return merchandises. Defective merchandise will be returned within 14 days upon the receipt of goods in Hong Kong. We also provide spare shipment with no RMA back agreement and any optional arrangement is subjected to our approval.
(b)The warranty period for Ever Creation Limited products begins on the day of delivery of the products. If products under warranty are claimed to be defective, the customer must follow the RMA policy. Upon receipt of returned products, Ever Creation Limited, at its sole discretion, will either choose to repair, replace or issue a credit to the customers account. The warranty period for the repaired or replaced product shall terminate upon the termination date of the original warranty period.
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